Any Graduate Freshers Can Apply – Work From Home/Office Job

Any Graduate Freshers Can Apply – Work From Home/Office Job

Salary: Rs.35000 Per Month

Customer Success Representative

Table of Contents

 What You’ll do?

  • Maintaining a positive, empathetic and professional attitude toward customers always.
  •  Responding promptly to customer inquiries. In the lead role, this person will also be responsible to define Service level and track the same.
  • Communicating with customers through various channels. Where possible create templates to be more effective.
  • Acknowledging and resolving customer complaints.
  • Complete understanding of products inside and out with ability to train the juniors
  • Keeping records of customer interactions, comments and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Managing a team of junior customer service representatives.
  • Ensure customer satisfaction and provide professional customer support.

What You’ll Bring?

  • 0 – 1.5 years of customer service experience in handling US clients
  • Willing to work in Night Shift.
  • Hunger to succeed and to thrive in an exciting and fast-paced early stage startup environment.

What You’ll Get?

  • A journey to create an AI-powered bank.
  • An opportunity to work with A+ team in a fast-growing global startup.
  • As a founding member of this team, you take pride in helping shape the future of the company and the compliance team.
  • Building new processes and structures from the ground up

How to apply?


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