Bigbasket Customer Care Executive job 2023

Open Positions: Voice Support

Customer Support: Inbound Calls and outbound calls
Customer Query, Request and Complaints Resolutions
Order Assistance.
Coordination with Operations and Delivery Partners

Captive process,no job redeployment or rampdown

Criteria:

1. Minimum Qualification : 12th/10th + Diploma(3 Years) or 10th + ITI(Completion)
2. Work Experience : 0 to 5 Years
3. Voice Process Selection Criteria: HR Round -> Operations Round
4. Flexible to work in the required shifts between window period of 5 am to Midnight 12am (Any 9 hours) and for Women Employees any 9 hours shift between 6am to 7pm max if working from office.

Preferred Candidates :

1. Excellent communication
2. Preferred Languages: English, Hindi, with any local language.
3. Flexible to work for 6 Days with 1 rotational off

In Hand for Freshers – 13k in hand

Interview Timing: 10 AM – 5 PM

Also read – Muthoot Finance Customer Care Executive Job

How to apply?

APPLY HERE