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Fortra Is Hiring – Work From Home Job

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Fortra Is Hiring – Work From Home Job

Any Graduate Can Apply

Salary: Rs.41000 Per Month

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Associate – Security Operations Manager

WHAT YOU’LL DO

  • Manage the allocation of work/capacity of a team of Analysts
  • Provide ongoing communication, collaboration, and leadership for the team
  • Communicate/meet with clients, as needed
  • Be the liaise and business advocate between Security Operations and Engineering
  • Support the implementation of new service capabilities and SOPs
  • Manage new client and operation requests, as needed
  • Ensure quality assurance of new fixes and product enhancements
  • Assist in the hiring, training, and development of new staff
  • Educate, coach, and share knowledge with other team members
  • Provide career development opportunities to help team members excel in their careers.

QUALIFICATIONS

  • 2-3 years of experience in the industry
  • 1+ years leading people in a technical operations capacity as a team lead
  • A track record of ownership, accountability, and success.
  • Able to form relationships with a variety of personality types to motivate a diverse team.
  • Highly self-motivated and directed; able to identify an issue and tackle it proactively.
  • Ability to effectively prioritize and execute tasks in a fast-paced and quickly changing environment.
  • Excellent written and verbal communication skills with an emphasis on communicating technical concepts to others
  • Excellent attention to detail and organizational skills
  • Success in communicating with customers, including “C” level leaders
  • Experience using investigative tools, such as WhoIs and Traceroute
  • An understanding of key internet technologies including DNS, HTTP and other similar technologies
  • An understanding of various forms of online fraudulent activities, including phishing, malware, brand/trademark/copyright abuse, social engineering, and more.
  • Knowledge of domains, internet protocol, and online brand management (i.e. domain monitoring, understanding of trademarks, IP rights, etc.)
  • Advanced computing skills / the ability to learn how to use our in-house proprietary software
  • Familiarity with support ticketing systems and troubleshooting procedures.

How to apply?

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