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C2B Calling profile Work from home Job

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C2B Calling profile Work from home Job

CARS24 is a global used vehicle e-commerce platform with over US$1billion in sales. The company originates in India, where it is the largest player in used vehicles, 10X the size of the next competitor. More recently Cars24 have raised ~US$450m in funding at a US$1.8b valuation. Australia, along with the Middle East and SouthEast Asia are priority markets for 2021.

Responsibilities

Understand customer needs and develop plans to address them

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Identify key staff in client companies to cultivate profitable relationships

Resolve customer complaints quickly and effectively

Forward upselling and cross-selling opportunities to the sales team

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Promote high-quality sales, supply and customer service processes

Aim to preserve customers and renew contracts

Approach potential customers to establish relationships

Gain solid knowledge of competitors

Requirements

Basic knowledge of cars is an added advantage

Knowledge of customer relationship management (CRM) practices

Experience in sales or customer service is preferred

Problem-solving attitude

Excellent communication skills

Aptitude for fostering positive relationships

Teamwork and leadership skills

Customer-oriented mindset

BSc/BA in Business Administration or similar field

Also read – Wipro Hiring For International Voice Process Job

Responsibilities

Understand customer needs and develop plans to address them

Identify key staff in client companies to cultivate profitable relationships

Resolve customer complaints quickly and effectively

Forward upselling and cross-selling opportunities to the sales team

Promote high-quality sales, supply and customer service processes

Aim to preserve customers and renew contracts

Approach potential customers to establish relationships

Gain solid knowledge of competitors

Benefits

Competitive pay: full-time salary at market rates, above award

Ground-up opportunity: build a big business from scratch and shape the strategic direction of the market, changing the way Australians buy cars

Amazing people & network. You are not alone – we keep standards high for anyone who joins us here. Be a part of a fun, energetic team with a “can-do” attitude

How to apply?

[su_button id=”download” url=”https://apply.workable.com/cars24/j/0BCE1FE5BA/” target=”blank” style=”glass” size=”11″ radius=”10″ icon=”icon: mail-forward”]APPLY HERE[/su_button]

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