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Software Quality Assurance

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Software Quality Assurance

Job Description & Summary

A career in Information Technology, within Internal Firm Services, will provide you with the opportunity to support our core business functions by deploying applications that enable our people to work more efficiently and deliver the highest levels of service to our clients. You’ll focus on managing the design and implementation of technology infrastructure within PwC, developing and enhancing both client and internal facing applications within PwC, and providing technology tools that help create a competitive advantage for the Firm to drive strategic business growth.

Our Information Technology Quality team manages Information Technology operational processes, including configurations, change management, and incident management and provides oversight to third party suppliers that deliver services for Information Technology operations.

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Software Quality Assurance JD:

1. Well versed in CMMIver2 Level 5 standard and been part of CMMi certification journey

  • Conduct Gap analysis, define, establish, implement and close process gaps
  • Measure core metrics and train the project teams on CMMi Level 5 process objectives and its importance from business perspective
  • Good understanding of data analysis tools like Minitab, Crystal ball etc.
  • Skilled in identification of Quality Process Performance Objectives and Sub Process metrics and predictive modelling using Statistical Techniques – Control Chart, Regression Analysis, ANOVA, Hypothesis testing, Fishbone analysis etc.

2. Conduct various audits like Internal Audit, Work Product Audit, Configuration Audit and Review of Project specific artifacts on a periodic basis

  • Identify process and business risk and propose the solution to mitigate them
  • Ensuring and facilitating for the code quality using tools such SonarQube,CodeScan etc.
  • Ensure adherence to CMMI practices and proactive escalations during deviations.

3. Be a partner to the delivery teams in monitoring the progress of the project to identify/prevent risks, by using analytical techniques

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  • Develop / strengthen checks and balances to help meet and exceed contractual commitments to customers
  • Develop / strengthen customer satisfaction improvement programs in the Delivery organization
  • Conduct Root Cause Analysis along with preventive/corrective actions, as needed

4. Partner with stakeholders in the development and implementation of new paradigms in software development life cycle (SDLC) in the Delivery organization

5. Enable Delivery Organization in the transformation journey of delivering excellence through institutionalization of strong process framework

6. Establish Dashboards and metrics reports at organization level to review with various stakeholders to define the course of the project.

7. Facilitation of cross functional task force teams for process improvements like size estimation, effort estimation, defect prediction, causal analysis etc.

8. Integrate and harmonize the engagement/client processes with SDC processes for a business unit in order to help the project and engagement team in their project planning and execution work to meet business expectations.

9. Train the Project Delivery teams on various Quality requirements like Metrics, Processes, Risk Governance

10. Identify and Execute Six Sigma, Lean based improvement initiatives across the Organization

11. Identify and drive improvement opportunities for delivery (automation, process tailoring etc)

Skills:

Efficient Team player, combining communication, interpersonal & problem solving skills with analytical, decision making and leadership capabilities to enhance organizational objectives High quality organizational and facilitation skills Worked as focal point for quality related programs within departments Must have agile project experience Excellent Problem solving and troubleshooting skills Nice to have – Knowledge of analytical and dashboarding tools like PowerBI, Tableau Nice to have – CMMI or Six Sigma Certification

Software Quality Assurance JD:

1. Well versed in CMMIver2 Level 5 standard and been part of CMMi certification journey

  • Conduct Gap analysis, define, establish, implement and close process gaps
  • Measure core metrics and train the project teams on CMMi Level 5 process objectives and its importance from business perspective
  • Good understanding of data analysis tools like Minitab, Crystal ball etc.
  • Skilled in identification of Quality Process Performance Objectives and Sub Process metrics and predictive modelling using Statistical Techniques – Control Chart, Regression Analysis, ANOVA, Hypothesis testing, Fishbone analysis etc.

2. Conduct various audits like Internal Audit, Work Product Audit, Configuration Audit and Review of Project specific artifacts on a periodic basis

  • Identify process and business risk and propose the solution to mitigate them
  • Ensuring and facilitating for the code quality using tools such SonarQube,CodeScan etc.
  • Ensure adherence to CMMI practices and proactive escalations during deviations.

3. Be a partner to the delivery teams in monitoring the progress of the project to identify/prevent risks, by using analytical techniques

  • Develop / strengthen checks and balances to help meet and exceed contractual commitments to customers
  • Develop / strengthen customer satisfaction improvement programs in the Delivery organization
  • Conduct Root Cause Analysis along with preventive/corrective actions, as needed

4. Partner with stakeholders in the development and implementation of new paradigms in software development life cycle (SDLC) in the Delivery organization

5. Enable Delivery Organization in the transformation journey of delivering excellence through institutionalization of strong process framework

6. Establish Dashboards and metrics reports at organization level to review with various stakeholders to define the course of the project.

7. Facilitation of cross functional task force teams for process improvements like size estimation, effort estimation, defect prediction, causal analysis etc.

8. Integrate and harmonize the engagement/client processes with SDC processes for a business unit in order to help the project and engagement team in their project planning and execution work to meet business expectations.

9. Train the Project Delivery teams on various Quality requirements like Metrics, Processes, Risk Governance

10. Identify and Execute Six Sigma, Lean based improvement initiatives across the Organization

11. Identify and drive improvement opportunities for delivery (automation, process tailoring etc)

How to apply

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