Lenskart Is Hiring-Work From Home/Office Job
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Job Description
If you are a fun loving person who likes to help people, we are looking for you !!!
At Lenskart, we are not a Customer Service team…We are the Customer Happiness Team
And we believe – Only a happy team can make customers happy
We are actively hiring for exciting opportunities for Mohan Estate, Delhi location.
We are seeking an Escalations Team Advisor with exceptional multitasking skills to handle multiple customers simultaneously while displaying the right intent and taking ownership of customer inquiries. The role also involves making outbound calls to customers, based on the query and flow availability and customer/query requirements .
Key benefits :
1. Best in industry salary grade
2. Work from home option post training period
3. Incentives over and above this up to max of 18,500
4. Overtime allowance
5. 5.5 days working
6. Monthly rewards
7. Robust internal growth options
Requirements :
– Graduates only
– Good communication skills
– Should be ok to travel to Gurgaon for 20 days training ( Paid )
– 80% calling 20% mails
– 8am -10pm window shift ( Rotational )
– min. 6 months experience in calling, mails or blended process
– Incentive 18,500 per month (performance based)