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Multiplier Is Hiring – Work From Home Job

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Multiplier Is Hiring – Work From Home Job

Salary: Rs.35,000 Per Month

Any Graduate Freshers Can Apply

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What you’ll do:

  • Build trusted relationships with our customers through consultative solutions, ensuring that our customers achieve their talent and business objectives through Multiplier
  • Actively monitor adoption of our products/services, provide industry knowledge and best practices to drive engagement
  • Partner closely with internal teams, including Sales, Product, Operations and Engineering, to deliver the best customer experience to drive growth and retention
  • Be the voice of our customers to our Product team, synthesising feedback received and offering informed opinions and solutions, to help shape our product roadmap
  • Take ownership to drive customer success at scale, by identifying common trends and needs, creating at-scale education programs and driving customer advocacy

You’ll be successful if:

  • You are customer obsessed, always putting our customers first and being there for them every step of the way
  • You are experienced in building and nurturing customer relationships, ensuring to meet customer and business goals
  • You are able to explain complex topics in easy and concise language, and have excellent communication and writing skills
  • You are organised, detail-oriented, are able to prioritise and perform well under pressure, helping you to stay on top of a larger book of customers
  • You have a positive attitude, are self-motivated and resilient, adapting easily to change in our high-growth start up environment
  • Previous experience of working in customer success/service, a background at a HR SaaS company or experience in working remotely are all a plus!

Benefits:

✅ Working with an energetic & diverse team

✅ Full-ownership over functional area

✅ Work in a product-driven & customer obsessed environment

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✅ Ability to work fully remotely

How to apply?

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