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Physics Wallah Is Hiring – Chat Support Job

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Physics Wallah Is Hiring – Chat Support Job

Qualification: Graduation Freshers Are Eligibile

Salary: 19000-20000 Per Month

Work From Home Job

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Location: WFH (6 Days working with rotational off)

Number Of Openings: 25

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Location: WFH

Qualification & Eligibility: 

Graduation / Post-Graduation

Requirement:

● Must have Laptop & Wifi Connection

● Minimum 0-2 years of experience in Customer service/Hospitality/Tourism/Ecom.

● Freshers can apply.

Skill Sets: 

● Typing skills minimum 40-60 words per minute.

● Good Writing Skills.

● Excellent communication skills with a pleasing personality.

● Analytical and multitasking skills.

● Flexible with working hours.

● Hindi & English fluency (Regional languages are a plus).

Roles & Responsibilities: 

● Manage large amounts of incoming queries.

● Identify and assess customers’ needs to achieve satisfaction.

● Build sustainable relationships and trust with customer accounts through open and interactive communication.

● Provide accurate, valid, and complete information by using the right methods/tools.

● Meet team targets and quality standards.

● Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure the resolution.

● Follow communication procedures, guidelines, and policies

● Take the extra mile to engage customers and improve customer satisfaction.

How to apply?

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