Velocity Global Is Hiring – Work From Home Job
Qualification: Graduate In Finance/Accounting, MBA, BCom
Salary: Rs.4-6 Lakh Per Annum
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We are looking for a Senior Collection Specialist to join our growing Global Finance Team. This full-time position will be responsible for the collection activities for a broad
range portfolio of clients around the world. Responsibilities will include daily collectionemails for past due clients, account reconciliations, management of clients using the direct debit process, client meetings, account maintenance, responding to assigned zendesk tickets and other accounts receivable projects.
●Reaching out via email to past due clients for payment
●Monitor ACH direct debit rejections
●Respond to and solve Zendesk tickets with the SLA agreement.
●Reconcile accounts when clients dispute balance
●Participate in client meetings for existing clients and new clients.
●Assist with the month end process.
●Participate in weekly AR team meetings.
●Ongoing review of client credit reports.
●Process client refunds
●Provide clients with statements.
●Assist with any AR team projects.
●Provide weekly and monthly reports on all assigned clients and their status
●Exceptional organizational skills and attention to detail, with the ability to work in a well-organized manner.
●Excellent analytical and problem-solving skills, with the ability to prioritize and juggle a variety of tasks.
●Ability to take ownership and carry accountability even when working closely with the team.
●Proficiency in excel using pivot tables is a requirement.
●Ability to follow directions and processes is required and excellent verbal and written communication and listening skills in English